The City of Dover is currently seeking qualified applicants for the position of LAN Analyst in the Information Technology Department.  The essential function of this position is to support and maintain the City’s computer network.  The ideal candidate will have hands-on experience with networking equipment, solid troubleshooting abilities, and a strong understanding of network protocols.  This position will be responsible for installing, configuring, and maintaining LAN hardware and software to ensure optimal network performance and availability.

Job Responsibilities

• Sets up and configures PC’s and software; troubleshoots and performs repairs on hardware and software as required; plans for system improvements.
• Configures, programs, and maintains computer network equipment including but not limited to, switches, routers, firewalls, cloud solutions, telephone and voice-mail systems, printers, and wireless networks. 
• Restores damaged or deleted data as needed; performs daily backup of data of responsibility and administers virus protection software to prevent loss of data.
• Plans, installs, and trains users on PC software and hardware upgrades.
• Checks status of network and backup; evaluates network performance; performs network/domain maintenance such as moves, add-ons, changes, or permissions; maintains reliable backup data. 
• Maintains and improves network security.
• Creates queries to retrieve & present data in organized & meaningful reports to meet criteria provided by City personnel.
• Researches and recommends computer related equipment and software.
• Recommends policy changes regarding computer usage and procedures.
• Documents network changes/maintenance; gathers and maintains information/data to support periodic and special reports documenting activities for area of responsibility.
• Attends staff and other professional meetings to exchange information; attends in-service training and technical or professional classes, seminars, or conferences to improve technical or professional skills.
• Ability to work outside normal work hours.

Required Qualifications

• Associate’s degree or the equivalent of two years of college or specialized vocational training in computer science, computer programming, network administration, or a closely related field.
• Two (2) years of related experience.
• Cisco Certified Network Associate (CCNA) certification is a plus.
• Strong, understanding of TCP/IP, routing, switching, and VLANs.
• Familiarity with network monitoring and diagnostic tools.
• Must be able to obtain security clearance for entrance into the Dover Police Department.
• Familiar with management of Active Directory, hybrid Azure environments, and Office 365.
• Excellent problem-solving skills and communication skills.
• Ability to work independently and as part of a team.

To view the entire job description for complete details on job responsibilities and requirements, please

visit, https://www.cityofdover.com/job-titles-and-rates.  Please select the AFSCME tab.

A criminal background investigation will be required. Candidates may be given a job-related test during the interview.

Compensation

• Health, dental, and vision and group life insurance
• 401a and 457 deferred compensation plans
• Paid vacation and sick leave

To Apply Submit the Following

• City of Dover employment application (www.cityofdover.com/jobs)
• Cover Letter and Resume