Public Works FAQ
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How do I find out when my trash is collected?

Call Public Works 302-736-7025 or go online at https://doverde.maps.arcgis.com for interactive map. You can also complete the following survey and an email will be sent to PW Admins: https://arcg.is/1Gbeuv1.

When can I place my trash out for pick up?

Where solid waste is collected from the front or side street, containers shall be placed no earlier than 7:00 p.m. the evening before collection day and shall be removed to a point at the side or rear of the structure not later than 8:00 p.m. of the day of collection.

What items will not be accepted for trash pickup?

Tires, concrete, hazardous material, rock, trees, brush and scrap building materials or other trash resulting from construction or remodling.

How do I dispose of hazardous materials within City limits?

Call Delaware Solid Waste at 1-800-404-7080 for disposal locations.

How do I dispose of tires within City limits?

 The City of Dover does not pick up or dispose of tires. To see various locations that do, go to the State of DE - DSWA website for additional information.

How do I dispose of appliances within City limits?

Set item out on a non-recycle regular trash day by 7:00 a.m.

Do I need to call in advance to have extras items picked up with my trash?

Only call Public Works at 302-736-7025 for a pile that exceeds 4'x8'x4'. To make a request online, please visit the following link: https://my-trash-services-doverde.hub.arcgis.com/.

I need a second trash can. What is the charge?

Each container is $33.00 monthly. A second can would be an additional $33.00. For more information, please visit the following link: https://my-trash-services-doverde.hub.arcgis.com/.

How do I have my trash container repaired or replaced?

Call Public Works at 302-736-7025. You can also complete the following survey and an email will be sent to PW Admins: https://arcg.is/1Gbeuv1. 

How do I find out my trash container number?

Call Public Works at 302-736-7025 or complete the following survey and an email will be sent to PW Admins: https://arcg.is/1Gbeuv1.

When can I put loose leaves out for pick up?

Our Leaf Pick-Up Program runs October through January. Please visit our Leaf Collection Briefing for more information: https://storymaps.arcgis.com/briefings/749642f3cdb94f299828ed577ec57a. You can get the exact dates by calling Public Works at 302-736-7025 or following survey which is sent to the PW Admins: https://arcg.is/1Gbeuv1.

Who do I call regarding a damaged sidewalk?

Call Public Works 302-736-7025 or complete the following survey here:https://arcg.is/1Gbeuv1 to have the sidewalk inspected and placed on appropriate replacement list.

How do I get a designated handicapped parking spot?

Call Public Works at 302-736-7025 or complete the following survey and an email will be sent to PW Admins: https://arcg.is/1Gbeuv1. You will need to provide a copy of handicap permit.

How do I request a crosswalk at an intersection?

Call Public Works at 302-736-7025 or complete the following survey and an email will be sent to PW Admins: https://arcg.is/1Gbeuv1. 

How do I report a damaged or missing street sign?

To report a damaged or missing street sign please call 302-736-7025 or complete the following survey and an email will be sent to PW Admins: https://arcg.is/1Gbeuv1. 

How do I request a dog waste sign to be installed?

Call Public Works at 302-736-7025.

Who do I call to have a dead animal removed from the street?

Call Public Works at 302-736-7025. After hours (5:00 PM - 8:00 AM) call our System Operations Center 302-736-7086. Or you also have the option of completing the following survey and an email will be sent to PW Admins: https://arcg.is/1Gbeuv1.