Mailing Address :
City of Dover- Customer Services
P.O. Box 475
Dover, DE 19903-0475
E-mail: ebilling[at sign]dover.de.us*
*Replace [at sign] with @
Physical Address:
5 E Reed St, Dover DE 19901 Weyandt Hall
Office Hours:
Monday - Friday 8:30am - 5:00pm *NEW SERVICE SIGN UPS & TRANSFERS NEED TO BE HERE BEFORE 4:30PM*
Payments accepted from 8:30am - 5:00pm
Call center hours Monday - Friday 8:30am - 4:30pm
Tele# (302) 736-7035
/ Fax# (302) 736-7193Customer Service will be closed in observance of the following holidays:
"To provide quality public service to our diverse group of customers with professionalism, respect, & integrity" – Customer Service Mission Statement
IF YOU ARE EXPERIENCING PROBLEMS WITH POWER OUTAGES, DOWNED POLES OR LINES, OR STREET LIGHTS OUT, PLEASE CALL (302) 736-7086.
Approved Rates and Tariffs can be viewed by clicking here : Rates & Tariffs
View links to payments, collection, rates, metering, and other resources:
DISCLAIMER: The information is prepared for you as a general guide to our utility policy. Please understand that it does not cover all circumstances and that it might not include specific details on a subject which interests you. If you have questions that are not covered here or want information on any subject, please give us a call. We are here to serve you!