Mailing Address :
City of Dover- Customer Services
P.O. Box 475
Dover, DE 19903-0475
E-mail: ebilling@dover.de.us

Physical Address:

5 E Reed St, Dover DE 19901 Weyandt Hall

Office Hours:
Monday - Friday (8:30AM - 5:00PM)

Tele# (302) 736-7035 /    Fax# (302) 736-7193

Customer Service will be closed in obervance of the following holidays:

• New Year's Day
• Martin Luther King Jr's Birthday
• President's Day
• Good Friday
• Memorial Day
• 4th of July
• Labor Day
• Veteran's Day
• Thanksgiving Day
• Day after Thanksgiving
• Christmas

Customer Service Director : Patricia Marney

Office Phone (302) 736-7058

"To provide quality public service to our diverse group of customers with professionalism, respect, & integrity" – Customer Service Mission Statement

IF YOU ARE EXPERIENCING PROBLEMS WITH POWER OUTAGES, DOWNED POLES OR LINES, OR STREET LIGHTS OUT PLEASE CALL (302) 736-7086.

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*** Charitable Assistance Program***

View links to payments, collection, rates, metering, and other resources:

• Frequently Asked Questions
• New Service Sign Up
  • City of Dover new service application
  • City of Dover new service application signature page
  • Commercial Liability Form

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• Utility Payment & Tax Payment
• View Your Bill Online
  • Print Up To 12 Months of Bill History

• eBilling Notification
• Payment Services and Other Resources
  • Medical Certification Program
  • City of Dover Customer Release Form

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• Utility Services/Rates

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• Your Utility Bill

• Meter Reading / Electrical Safety

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• Parking Permits
• Silver Lake Boat Permit

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• Customer News & Information

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DISCLAIMER: The information is prepared for you as a general guide to our utility policy. Please understand that it does not cover all circumstances and that it might not include specific details on a subject which interests you. If you have questions that are not covered here or want information on any subject, please give us a call. We are here to serve you!