Customer Services
Mailing Address :
City of Dover- Customer Services
P.O. Box 475
Dover, DE 19903-0475
E-mail:
ebilling@dover.de.us
Physical Address:
5 E Reed St, Dover DE 19901 Weyandt Hall
Office Hours:
Monday - Friday (8:30AM - 5:00PM)
Tele# (302) 736-7035 / Fax# (302) 736-7193
Customer Service will be closed in observance of the following holidays:
- New Year's Day
- Martin Luther King Jr's Birthday
- President's Day
- Good Friday
- Memorial Day
- 4th of July
- Labor Day
- Veteran's Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas
Customer Service Director : Patricia Marney
Office Phone (302) 736-7058
"To provide quality public service to our diverse group of customers
with professionalism, respect, & integrity" – Customer Service Mission Statement
IF YOU ARE EXPERIENCING PROBLEMS WITH POWER OUTAGES, DOWNED POLES OR LINES, OR STREET LIGHTS OUT PLEASE CALL (302) 736-7086.
*** Charitable Assistance Program***
View links to payments, collection, rates, metering, and other resources:
- Frequently Asked Questions
- New Service Sign Up
- Utility Payment & Tax Payment
- View Your Bill Online
DISCLAIMER: The information is prepared for you as a general guide to our utility policy. Please understand that it does not cover all circumstances and that it might not include specific details on a subject which interests you. If you have questions that are not covered here or want information on any subject, please give us a call. We are here to serve you!