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Library FAQs


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Dover Public Library:
35 Loockerman Plaza
Dover, Delaware 19901
Telephone:302.736.7030
Fax: 302.736.5087
 

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Frequently Asked Questions

Dover Public Library cards are available to anyone who lives, works, or owns property in Delaware.

A photo identification with a current Delaware address must be presented in order to obtain a library card.

A library customer must bring his/her valid library card to the library to borrow library resources as well as to use library computer workstations.

Loans for most items are for 3 weeks and they can be renewed up to 3 times if there are no holds on the items.

DVDs can be borrowed for 1 week and they can be renewed up to 3 times if there are no holds on the items.

Video games can be borrowed for 1 week.  Video games cannot be renewed.

Cricut cartridges can be borrowed for 3 weeks and they can be renewed up to 3 times if there are no holds on the items; electronic items are one (1) week and they may not be renewed. Occasionally an item in high demand will be allowed to check out for two (2) weeks only.

Overdue fines are .10 per day for juvenile materials and .10 per day for adult and young adult materials.

There is a $1.00 per day late fee for videos and DVDs, up to a maximum fine of $10 per item.

Anyone owing the library $5.00 or over cannot check out library materials or use the computers until an amount is paid so that the total amount owed is under $5.

Yes. There are 21 computers available in the Adult Services Department with access to the Internet and to Microsoft products including Word, Power Point, and more.

Patrons wishing to use the computers must scan their library card at the Computer Sign-In station.

Patrons owing the library $5 or more cannot use the computers until an amount is paid so that the total amount owed is under $5.

There are computers with Internet access for children ages 12 and under in the Children&squot;s Services Department.

There are computers with Internet access for children ages 13-19 in the Teen Loft.

There is also a computer especially for young children, loaded with educational software. Children wishing to use the computers must have a library card.

Children owing the library $5 or over cannot use the computers until an amount is paid so the total amount owed is under $5.

A library customer must bring his/her valid library card to the library in order to access a computer workstation. (1/02/08-)

A library customer may use a library computer up to 75 minutes per person, per day.

Monday through Friday from 9 AM until 7:55 PM, Saturday from 10 AM until 4:55 PM, and Sunday from 1 PM until 4:55 PM.

The Teen Loft is open Monday through Friday from 2:30 PM until 7:45 PM, Saturday from 11 AM until 4:45 PM, and Sunday from 1 PM until 4:45 PM.

Computers are not available for use fifteen minutes before the building closes.

The front doors will lock 5 minutes prior to closing.

Go to www.lib.de.us to access the Library catalog. This catalog is the single catalog for all the holdings in the public libraries (plus some school and academic libraries) in Delaware.

Your Dover Public Library works with the entire &squot;Library Community.&squot;

Please contact the Technical Services department at 736-7031 in order to request that we obtain a book via interlibrary loan.

Please provide them with the name of the book, the author, your library card number, and whether or not there is a date when you will no longer need the book.

You may also place an interlibrary loan via the catalog.  Please click the Can&squot;t Find It? link and fill out the online form.  Your request will automatically be routed to the Technical Services department.

There are multiple meeting rooms available to non-profit organizations and government agencies for a small fee.

Please call 726-5025 for more information. Additionally, you may print the application from our website.

We are open many holidays, but we are closed on New Year&squot;s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

You may renew library materials online by visiting http://dlc.lib.de.us/client/default. In order to access your account, you must login using your library account barcode and your PIN.

Please call 302-736-7030 and ask to speak with the Adult Services, the Teen Services, the Children&squot;s Services, Circulation Services or Administration. Your call will be transferred to that department.

The Library has a wide variety of encyclopedias on different topics. Some examples are World Book Encyclopedia, Encyclopedia of Religion, Encyclopedia of Science & Technology, World Book Discovery Encyclopedia, Gale Encyclopedia of Medicine. Please call the Library at 302-736-7030 for more information.

The Library carries a limited number of Federal and State tax forms February-April every year. All forms are available to print online. Please call the Library at 302-736-7030 for more information.

You may call the Adult Services desk at the Library, 302-736-7030, to ask for assistance in obtaining this information.

The Friends of Dover Public Library is a non-profit library advocacy organization. They help the library by conducting fundraisers and sponsoring programs. The FOL operates a used Book Shop in the Lobby of the Library. The Book Shop is self-serve and open all the operating hours of the Library.

Please call the Adult Service desk of the Library at 302-736-7030 for assistance.

The Library has a "Materials Selection Policy" which guides our librarians in the selection of materials to add to the Library&squot;s collections. If there is an item in the collections that you believe should not be there, we encourage you to share your concerns with staff at the either the Adult, Teen or Children&squot;s services desks.

The Library is located at 35 Loockerman Plaza in Dover. If you are using a GPS device to travel here, please use 55 E. Loockerman St as the address. This is the Post Office next door to us. The Library may be reached by telephone at 302-736-7030.

You may call the Dover Public Library at 302-736-7030. The Library Director, Margery Kirby Cyr, may be reached at 302-736-7032; Assistant Director, Michelle Hughes, 302-736-7079; Karen DeMarco, meeting room coordinator, 302-736-5025.

You will receive either a printed notice, an email or a text message depending on how you have requested notification.

Value Line; Morningstar; ProDemand; Transparent Languages; Universal Class; Foundation Center Directories. You can also access all the resources from lib.de.us on our computers as well.

Library policy prohibits the use of another individual&squot;s library card. Everything checked out on your card is your responsibility. Treat your library card as you would a credit card.

Return all items on time or renew them either by telephone at 302-736-7030 or by accessing your library card account online. You will need your library card barcode and PIN.

The Library has a typewriter on the second floor of the Library.

Library materials returned in damaged condition are charged at the replacement cost of the item plus a processing fee. Please call the Library at 302-736-7030 for specific item information.

The entire library facility is wireless.

Please call the Library at 302-736-7030 for more information about this.

It is very important that you notify the Library about any change in address or contact information. Library cards need to be renewed annually to capture this information.

The Friends of the Library accept donations at the Book Shop located in the lobby of the Library.

The Library maintains magazines for one year after the publication. Newspapers are maintained for three months. Please call 302-736-7030 and ask to speak with the Adult Services desk to access information in other or older periodicals.

Check out of library materials; payment of library fines; payment for lost materials; Library card registration; Lost and Found; Pick up materials on hold.

The library has black and white copy machines on both the first and second floors.

Scanners are attached to each of the public computers on the second floor of the Library

The library does not have a fax machine for public use.

You will receive either a printed, emailed or texted notice depending on how you have set up your borrowing account.

Microsoft Office 2013 and Adobe Reader (version XI)

The Library offers programs for all ages. A monthly newsletter is published, a weekly email blast is sent, and the Library&squot;s Calendar of Events 

Donations may be made to the Dover Library Foundation. These may be dropped off at the Library or mailed to PO Box 112, Dover, DE 19903.

The Director of the Library is Margery Kirby Cyr 302-736-7032; the Assistant Director is Michelle Hughes 302-736-7079. The Library falls under the leadership of the Assistant City Manager, Kirby Hudson, 302-736-7164.